Why do I need Practice Management Software?


Practice Management Software puts the right processes and systems in place to manage an efficient and profitable practice.

  • Integrated financial and clinical records
    Our Practice Management Software provides holistic solutions that incorporate all standard financial and clinical aspects required by service providers and medical funders alike.
  • Detailed patient encounter records

    Our products record patient encounters in the following order:

    • Patient information
    • Patient demographics
    • Account holder information
    • Account holder demographics
    • Medical fund details
    • Appointment diary
    • Clinical information

We provide different levels of functionality that allows you to keep more accurate clinical and medical records. Our software chronicles the following clinical Information:

  • Signs and symptoms
  • Clinical notes
  • Pathology laboratory reports
  • Radiology images (.JPG, .BMP, .TIF, .GIF, DICOM)
  • Patient information leaflets
  • Treatment history
  • Referral information
  • Standard dental charting
  • Periodontic charting
  • User-defined documents
  • Treatment protocols
  • Medical conditions
  • Allergies
  • Voice recording
  • Sick notes


Claiming Information
Through continuous interaction with clients, healthcare insurers, medical funders and administrators, systems and applications are continuously refined to ensure seamless claims processing.

Our products offer a comprehensive solution for the automation of claim activities, as well as for paper-based solutions by interfacing with the market's leading switching and Electronic Data Interchange (EDI) solutions.

Claims are handled in Med-e-Mass Practice Management Software as:

  • Standard and customised invoices and statements
  • Printed statements batches
  • E-mailed single statements
  • Tax invoices
  • Direct claim submissions using:
    • MediSwitch
    • HealthBridge
    • MediKredit
    • Mediscor


Coding Information
Coding structures are necessary to systematically classify the type of service rendered to the patient, the diagnoses and medical condition of the patient, as well as facilitating the storage, retrieval and interpretation of data.

Our products cater for all regulatory requirements by recording the following information:

  • Procedural codes
  • Complete Current Procedural Terminology (CPT™) for South Africa (CCSA)
  • National Health Reference Price List (NHRPL)
  • Diagnostic codes
  • International Statistical Classification of Diseases and Related Health Problems (ICD-10)
  • Medicine and consumable codes
  • Anatomic, Therapeutic and Chemical Classification (ATC) codes
  • Bluebook codes
  • European Article Number (EAN) codes
  • Medscheme Price List (MPL) codes
  • MediKredit Reference Price (MRP) codes
  • Maximum Medical Aid Price (MMAP) codes
  • Monthly Index of Medical Specialities (MIMS) categories
  • National Pharmaceutical Product Interface (NAPPI) codes
  • Place of Service (POS) codes
  • Dosage codes


Financial Information
Our products are developed to capture financial information that meets the needs of any practice of any size.

Financial Information is recorded as follows:

  • Billing entity’s information (account holder)
  • Service provider information
  • Physical location where services are rendered i.e. surgeries
  • Colleagues’ information i.e. assistants, anaesthetists
  • Dental laboratories’ information
  • Payment plans
  • Orthodontic treatment plans
  • Automated transaction posting
  • Capturing / posting of services rendered i.e. procedure codes, diagnostic codes, modifiers
  • Capturing / posting of payments received i.e. patient payments and medical fund payments
  • Estimates and quotes
  • Colour coded account and medical fund grouping
  • Credit control information
  • Full creditors system
  • Interfaces seamlessly with TurboCash
  • Comprehensive reporting facilities


Stock Management
The Med-e-Mass product suite successfully caters for the dispensing and stock control needs of any practice.

  • Comprehensive stock control mechanisms
  • Stock maintenance functionality through:
    • Recording and tracking the placement of stock orders
    • Receiving of goods
    • Dispensing
    • Prescribing
    • Automated Medprax price update imports
  • Industry regulated pricing structures:
  • Single Exit Price (SEP)
  • Formulary pricing ptructures
  • Generic and therapeutic
  • Clinic stock management catering for:
  • Billing of theatre
  • Billing of ward
  • Billing for pharmacy
  • Single or multiple stock locations or dispensaries