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Normal billing and basic debtors’ management systems are no longer sufficient in the modern day medical practice. Today’s medical professional who requires integrated clinical- and financial- management systems in order to maintain complete control of every aspect of their business.

Med-e-Mass’ Practice Management Software bridges the gap in providing holistic solutions incorporating all the standard financial aspects required by service providers and medical funders alike.  As every practice is unique, The Med-e-Mass suite of Practice Management Software can be uniquely configured to meet the requirements of each specific practice, focusing on key areas of importance and giving the professional greater control over their business.

Patient Encounter

Med-e-Mass considers the patient-service provider encounter as the most crucial element in the health care cycle.  The patient encounter is considered the focal point around which all other activities, i.e. billing and claiming for services rendered, revolve.The Patient Encounter is recorded in the Med-e-Mass Practice Management Software in the following order:

  • Patient Information:
    • Patient details
      For example: Name, First name, Surname, Date of birth, Identity number, Gender, Marital status.
  • Patient demographics details
    • For example: Physical address, Postal address, Employer details, Contact details, E-mail address.
  • Account Holder Information:
    • Account Holder Details
      For example: Name, First name, Surname, Identity number.
  • Account Holder Demographic Details
    • For example: Physical address, Postal address, Employer details, Contact details, E-mail address.
  • Medical fund details:
    • For example: Medical fund name, Postal address, Contact numbers, Medical fund membership number.
  • Appointment Diary
  • Admission and Discharge Information
Clinical Information

All clinicians need to have access to their patients’ medical history and clinical information.  Our Practice Management Software provide different levels of functionality that enable service providers to keep more accurate clinical and medical records.  Using Practice Management Software the patient’s health record can be monitored and tracked thus recording every element of the patient’s treatment and giving you peace of mind that the correct steps have been  followed in treating the patient.

Clinical Information that is recorded in Med-e-Mass Practice Management Software include:

  • Signs and Symptoms
  • Clinical Notes
  • Pathology Laboratory Reports
  • Radiology Images (.JPG, .BMP, .TIF, .GIF, DICOM)
  • Patient Information Leaflets
  • Treatment History
  • Referral Information
  • Standard Dental Charting
  • Perdiodontic Charting
  • User-defined Documents
  • Treatment Protocols
  • Medical Conditions
  • Allergies
  • Voice Recording
  • Sick Notes
Claiming Information

Through Med-e-Mass' interaction with its clients, healthcare insurers, medical funders and administrators, systems and applications are continuously refined to ensure that claims processing is seamless.  Med-e-Mass' products interface with the market's leading switching and Electronic Data Interchange (EDI) solutions, thus offering a comprehensive solution for the automation of claim activities, as well as for paper-based solutions.

Claims are handled in Med-e-Mass Practice Management Software as:

  • Standard and Customised Invoices and Statements
  • Printed Statements Batches
  • E-mailed Single Statements
  • Tax Invoices
  • Direct Claim Submissions using:
  • DHSwitch (MediSwitch and QEDI)
  • HealthBridge
  • MediKredit
  • Mediscor
Coding Information

Coding structures are needed in order to systematically classify the type of service rendered to the patient, the diagnoses and medical conditions of the patient as well as facilitating the storage, retrieval and interpretation of data.  The Med-e-Mass product suite caters for all regulatory requirements.

Coding Information is recorded in Med-e-Mass Practice Management Software as:

    • Procedural Codes
    • Complete Current Procedural Terminology (CPT™) for South Africa (CCSA)
    • National Health Reference Price List (NHRPL)
    • Diagnostic Codes
    • International Statistical Classification of Diseases and Related Health Problems (ICD-10)
    • Medicine and Consumable codes
    • Anatomic, Therapeutic and Chemical Classification (ATC) Codes
    • Bluebook Codes
    • European Article Number (EAN) Codes
    • Medscheme Price List (MPL) Codes
    • MediKredit Reference Price (MRP) Codes
    • Maximum Medical Aid Price (MMAP) Codes
    • Monthly Index of Medical Specialities (MIMS) Categories
    • National Pharmaceutical Product Interface (NAPPI) Codes
    • Place of Service Codes (POS)
    • Dosage Codes
Financial Information

As a service provider you need to charge for services rendered to patients.  Different features within each of our Practice Management Software products caters for the unique ways in which service providers run their businesses, from the small one-man practice to big multi-disciplinary practices or Clinics.

Financial Information is recorded in Med-e-Mass Practice Management Software as follows:

  • Billing Entity’s Information (account holder)
  • Service Provider Information
  • Physical location where services are rendered i.e. surgeries.
  • Colleagues’ Information i.e. Assistants, Anaesthetists
  • Dental Laboratories’ Information
  • Payment Plans
  • Orthodontic Treatment Plans
  • Automated Transaction Posting
  • Capturing / Posting of services rendered i.e. procedure codes, diagnostic codes, modifiers
  • Capturing / Posting of payments received i.e. patient payments and medical fund payments
  • Estimates and Quotes
  • Colour coded Account and Medical Fund Grouping
  • Credit Control Information
  • Full Creditors System
  • Interfaces seamlessly with TurboCash
  • Comprehensive Reporting Facilities
Stock Management

The Med-e-Mass product suite successfully caters for the dispensing and stock control needs of any service provider.

Stock Information is controlled by Med-e-Mass Practice Management Software through:

  • Comprehensive Stock Control Mechanisms
  • Stock Maintenance Functionality through:
  • Recording and Tracking the Placement of Stock Orders
  • Receiving of Goods
  • Dispensing
  • Prescribing
  • Automated Medprax Price Update Imports
  • Industry Regulated Pricing Structures:
  • Single Exit Price (SEP)
  • Formulary Pricing Structures
  • Generic and Therapeutic
  • Clinic Stock Management catering for:
  • Billing of Theatre
  • Billing of Ward
  • Billing for Pharmacy
  • Single or Multiple Stock Locations or Dispensaries